1. Data We Collect
We collect information that you provide directly to us when creating an account or using our services.
- Usage Data: Information regarding your interactions with the platform, including credit usage, subscription status, and streaming activity.
- Account Information: Username and profile data.
- Moderation Data: Temporary, downscaled (480p) visual snapshots of live video feeds captured when a broadcast is reported by another user.
- Cookies and Tracking Technologies: Information collected automatically through cookies and similar tracking technologies when you navigate our site (see Section 6 for details).
2. How We Use Your Information
We use the collected information for the following purposes:
- Service Delivery: To provide, maintain, and improve our live-streaming services. This includes processing reports and, if necessary, using captured screenshots to investigate violations.
- Safety and Moderation: To enforce our Terms of Service and protect users. This includes processing reports and, if necessary, using captured screenshots to investigate violations.
- Account Management: To manage subscriptions, credits, and account status.
- Platform Optimization: To understand how users interact with our website so we can improve functionality and performance.
3. Moderation and Evidence Capture
To ensure the integrity of CamRequest, we implement a reporting system.
- Evidence: When a user is reported, the system generates a screenshot of the stream as evidence.
- Processing: This data is processed based on our Legitimate Interest to prevent abuse and maintain platform security.
- Access: Only authorized system administrators and internal moderators have access to these snapshots.
4. Data Storage and Minimization
We prioritize data minimization:
- Downscaling: Screenshots are processed and downscaled to 480p resolution to reduce data footprint while remaining sufficient for moderation.
- Retention: Snapshots are held only for the duration of the investigation. Once a report is resolved or a violation is confirmed and action taken, the image data (blob) is purged from our systems, unless it is required for ongoing legal disputes.
5. Third-Party Services
We use third-party processors, such as Stripe, to manage payments. These services have their own privacy policies regarding the handling of financial information. We do not store your full payment card details on our servers.
6. Cookies Policy
We use cookies and similar technologies to enhance your experience, analyze platform performance, and keep you logged in.
- Essential Cookies: These are strictly necessary to provide you with services available through our website and to use some of its features, such as accessing secure areas or maintaining your active session.
- Analytics and Performance Cookies: These cookies collect information that is used in aggregate form to help us understand how our website is being used, ensuring we can optimize the streaming experience.
- Managing Cookies: You can control or reset your cookie preferences through your web browser settings at any time. Please note that disabling essential cookies may impact the functionality and performance of our live-streaming services.
7. Your Rights (GDPR)
Under the GDPR, you have the right to:
- Access the personal data we hold about you.
- Request the correction or deletion of your data.
- Object to or restrict the processing of your data in certain circumstances.
8. Changes to this Policy
We may update this Privacy Policy to reflect changes in our practices or legal obligations. We will notify you of significant changes by updating the "Last Updated" date.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact us at:
- Email:
This email address is being protected from spambots. You need JavaScript enabled to view it. - Website: https://camrequest.com
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